WeWereSupport
Something's not working, a question about an event, a refund request for an event that went wrong? Write to us — we answer fast, and our policy is simple: if your event was ruined by a bug, we refund it, no questions asked.
Quick answers
- A guest can't join — the event may be full: upgrade its size in Event settings. Or the event was closed by the host.
- Photos aren't uploading — they're kept on the phone and upload automatically when the network returns (look for the "waiting for network" chip).
- Photos are hidden — reveal-mode events develop at the time the host set; everyone's photos unlock together.